Frequently asked questions

Clear, practical answers to help you feel comfortable about your care.

Have extras cover?

Eligible patients can claim an acupuncture rebate. Check your cover and provider eligibility with your health fund before your visit.

Appointments and your care

Can I claim through private health insurance?

JP is a member of the Australian Acupuncture and Chinese Medicine Association (AACMA) and holds health fund provider numbers. If your extras cover includes acupuncture, you may be eligible for a rebate.

Check with your fund that your policy covers acupuncture and recognises JP as a provider on your treatment date. Rebates depend on your cover, waiting periods and remaining annual limits.

Which appointment should I book, and what does it cost?

Initial consultation and treatment — $100. Allow approximately 40–50 minutes for your first visit, including assessment, discussion and treatment where appropriate.

  • Standard follow-up — $85, approximately 30 minutes: review and ongoing treatment.
  • Focused treatment — $75, approximately 20 minutes: a shorter visit for an agreed treatment focus, after your initial assessment.
  • Extended follow-up — $110, approximately 50 minutes: additional time when a longer review or treatment is appropriate.

JP will recommend the most suitable follow-up appointment after your first visit. All prices are in Australian dollars. The times above refer to your consultation and treatment, including any needle-retention time.

How do payment and health fund claims work?

Your initial consultation and treatment is $100. Please check with the clinic about payment methods and whether your health fund claim is submitted at the appointment or through your fund using a receipt. Your fund can explain the rebate available and any remaining out-of-pocket cost.

What is JP’s approach to treatment?

JP’s main clinical interest is musculoskeletal care: helping people manage muscular pain, tension and movement difficulties. He combines his experience as a registered acupuncturist and registered nurse with a practical assessment of your symptoms, movement and goals.

Care is tailored to you, with a particular focus on electroacupuncture. Japanese-style acupuncture is also available when indicated. The aim is to help you move more comfortably and get back to the activities that matter to you.

Is there evidence for acupuncture?

Yes. Research supports acupuncture as an option for managing several pain conditions, including chronic back and neck pain, knee osteoarthritis pain, and some headaches and migraines.

Large research reviews have found benefits for chronic pain, making acupuncture a useful option to consider within an individual care plan. At Brigalow & Stone, treatment is tailored to your symptoms and goals, alongside suitable exercise, movement advice and other care where appropriate.

We review your progress together, focusing on comfort, movement and everyday activities. See the NCCIH evidence summary below for research on individual conditions.

What is electroacupuncture, and what does it feel like?

Electroacupuncture adds controlled electrical stimulation to selected acupuncture needles. Fine leads connect the needles to a small device that delivers rhythmic pulses. You may feel a gentle tapping, tingling or a muscle twitch; JP adjusts the stimulation to a comfortable level.

JP has a particular interest in the assessment-led, motor-point approach taught by Anthony Lombardi. Movement and muscle function are assessed to guide needle placement, and your response is reviewed during and between visits. Motor points are areas where stimulation can produce a muscle contraction.

When might electroacupuncture be used?

Following assessment, JP may use electroacupuncture as part of care for back or neck pain, shoulder and upper-limb muscular pain, muscle tightness, and pain or movement difficulties around the knee. The goal is pain relief and better function, alongside suitable movement or rehabilitation advice.

JP selects the technique to suit your assessment, treatment goals and comfort. Evidence and individual responses vary. Tell JP about a pacemaker or other implanted electronic device, pregnancy, epilepsy or other relevant health conditions before treatment.

Do you provide Kiiko Matsumoto-style Japanese acupuncture?

Yes. JP has completed hands-on workshops in Kiiko Matsumoto-style acupuncture, covering foundational techniques and their clinical application, and uses this approach when it is indicated.

This Japanese style uses careful palpation—assessment through touch—to guide point selection and reassess the body’s response during treatment. It allows JP to consider broader patterns alongside the area that is bothering you. It is an established part of his clinical toolkit, alongside his particular interest in musculoskeletal electroacupuncture.

Can you provide acupuncture alongside IVF?

Yes. JP offers acupuncture as adjunct care—additional support alongside your fertility team’s treatment plan—with a focus on comfort, relaxation and wellbeing during your IVF experience.

Some fertility clinics suggest acupuncture alongside IVF to support wellbeing during treatment. Ask your fertility specialist whether they recommend it for you and whether they have a preferred acupuncture protocol or timing around embryo transfer.

If your specialist provides a protocol, JP is happy to review it and accommodate it where clinically appropriate, coordinating with your team with your consent. Please share their recommendations and cycle dates in advance so appointment timing and availability can be arranged. Care remains focused on your comfort, relaxation and wellbeing alongside your fertility treatment. See the evidence links below if you would like to explore the research.

Which appointment is suitable for IVF support?

Start with an initial consultation and treatment ($100; approximately 40–50 minutes). JP will discuss your fertility team’s advice, any preferred acupuncture protocol, your goals and the timing of your cycle, then recommend appropriate follow-up appointments.

Your plan can be coordinated around the support you need and available appointments. The proposed number, timing and cost of visits will be discussed with you after assessment, so you can decide what suits your needs and budget.

How many visits will I need?

For musculoskeletal care, JP commonly starts with a plan of around three to six visits, with progress reviewed along the way. This is a starting guide, not a requirement or a promised recovery time: some problems need fewer visits, while persistent or complex conditions may need longer.

How long the problem has been present, your overall health, activity demands and response to treatment all matter. Following suitable prescribed exercises and self-care advice is an important part of the plan and helps you work towards managing symptoms independently.

We look for meaningful changes in pain, movement and everyday activities. If progress is limited, JP will reassess the plan and discuss other care or referral.

Can acupuncture help if I have osteoarthritis?

Acupuncture can be considered for symptom relief, with research support particularly for knee osteoarthritis pain. The aim is to reduce discomfort and help you make the most of your movement and day-to-day function.

It does not regrow cartilage or reverse structural joint changes. Treatment works towards getting the best from the joint and surrounding muscles, alongside appropriate strengthening, activity and medical care.

What happens at my first appointment?

We discuss your health history, medications, symptoms and goals, then assess the areas relevant to your concern. JP explains the proposed treatment, benefits, relevant risks and alternatives before asking for your consent. There is time for questions, and you can ask to change or stop a technique at any point.

What does acupuncture feel like?

Acupuncture uses fine needles. You may notice a brief prick followed by an ache, heaviness or tingling. Treatment should be tolerable; tell JP if anything feels uncomfortable so it can be adjusted.

Temporary soreness, bruising or light-headedness can occur. Before treatment, JP will explain the benefits, relevant risks and alternatives for your circumstances, answer your questions and seek your consent.

How should I prepare?

Wear comfortable clothing and bring your medication list and any relevant reports. Tell JP about pregnancy, blood-thinning medication, bleeding disorders, implanted devices and previous reactions to needling. Continue prescribed treatment unless your treating clinician advises otherwise.

How do I book, change an appointment or find the clinic?

Use Book now to choose an appointment through Cliniko. To change an appointment, check your confirmation email for the cancellation link. Cancel your existing appointment, then book a new time online. Please follow the cancellation notice period shown in your booking terms. If the link is unavailable or you get stuck, email or text the clinic for help; you can also call if needed. Online booking and cancellation are our preferred options.

Brigalow & Stone is at 1/37 North St, Dalby QLD 4405. Appointments are available on Friday mornings; online booking shows current availability.

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Evidence and further reading: WHO: chronic low-back pain guideline (2023) · NCCIH: acupuncture evidence and safety · University of Melbourne: acupuncture and IVF · HFEA: adjunct therapies during fertility treatment · PrivateHealth.gov.au